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ACA and Elite Partner to Bring You The Industry's Top Online Service Advisor Training!

Sales Master University trains your team to deliver amazing customer service and boost sales.

ACA and Elite Partner to Bring You The Industry's Top Online Service Advisor Training!

Sales Master University trains your team to deliver amazing customer service and boost sales.

Elite and the ACA have partnered to bring members an exclusive Sales Master University package!

Members receive:

$300 off registration

Access to Sales Master University internal reports to monitor your advisor’s progress

A complimentary copy of the Elite Performance Report, an excel file that allows you to track the actual sales performance of your advisors

A complimentary call with a Certified Elite Sales Trainer

Watch this 2 minute trailer to learn all about Sales Master University! 

Watch this 2-minute trailer to learn all about
Sales Master University! 

We know it’s hard to find time to train service advisors.

Everyone has their hands full taking care of the business that comes through the door.

You usually have to do training outside of work hours or send advisors off to another location to be trained.

Many shop owners simply don’t have time or money for this!

But with weak service and sales skills, your team is…

— Not building lasting relationships with customers. —

— Not successfully selling services and repairs. —

— Not handling sales objections effectively. —

All of these are critical to delivering great customer service and increasing profitability.

We’re here to help.

We talked to hundreds of stressed shop owners struggling to hire and train successful service advisors.
This is exactly what they asked for.

With Sales Master University you get:

  • A full year of access to 16 packed lessons taught by Ratchet & Wrench All-Star Award winner Jen Monclus.
  • Quizzes and activities to improve retention and accountability.
  • Quality content developed by America’s top shop owners and service advisors.
  • Real world application you can implement in your shop immediately.
  • Consistent and profitable sales cycles.
  • Confident service advisors that turn customers into fans.

 

With the ACA discount code, it’s only $765 $465 for up to 4 advisors to get a full year of access, so sign up today and get ready for amazing results!

We talked to hundreds of stressed shop owners struggling to hire and train successful service advisors. This is exactly what they asked for.

With Sales Master University you get:

  • A full year of access to 16 packed lessons taught by Ratchet & Wrench All-Star Award winner Jen Monclus.
  • Quizzes and activities to improve retention and accountability.
  • Quality content developed by America’s top shop owners and service advisors.
  • Real world application you can implement in your shop immediately.
  • Consistent and profitable sales cycles.
  • Confident service advisors that turn customers into fans.

 

With the ACA discount code, it’s only $765 $465 for up to 4 advisors to get a full year of access, so sign up today and get ready for amazing results!

We talked to hundreds of stressed shop owners struggling to hire and train successful service advisors.
This is exactly what they asked for.

With Sales Master University you get:

  • A full year of access to 16 packed lessons taught by Ratchet & Wrench All-Star Award winner Jen Monclus.
  • Quizzes and activities to improve retention and accountability.
  • Quality content developed by America’s top shop owners and service advisors.
  • Real world application you can implement in your shop immediately.
  • Consistent and profitable sales cycles.
  • Confident service advisors that turn customers into fans.

 

With the ACA discount code, it’s only $765 $465 for up to 4 advisors to get a full year of access, so sign up today and get ready for amazing results!

Lesson Topics:

Handling Sales Objections Like a Pro
Setting Expectations With Your Customers
The 8 Steps of the Sales Cycle
Building Relationships With Your Customers
Selling Big-Ticket Items
How to Sell Laundry Lists (Multiple Repairs)
The 4 Sales You Need to Make With Every Customer
Dealing With “I’ll Just Get Rid of the Car”

Converting Callers Into Customers
Vehicle Deliveries That Wow Your Customers
Finding Solutions When your Customer Can’t Afford the Repair
How to Sell More Testing
Delivering Exceptional Customer Service
What to Do When Things Go Wrong
How to Sell Maintenance
Bringing It All Together

Handling Sales Objections Like a Pro

Setting Expectations With Your Customers

The 8 Steps of the Sales Cycle

Building Relationships With Your Customers

Selling Big-Ticket Items

How to Sell Laundry Lists (Multiple Repairs)

The 4 Sales You Need to Make With Every Customer

Dealing With “I’ll Just Get Rid of the Car”

Converting Callers Into Customers

Vehicle Deliveries That Wow Your Customers

Finding Solutions When your Customer Can’t Afford the Repair

How to Sell More Testing

Delivering Exceptional Customer Service

What to Do When Things Go Wrong


How to Sell Maintenance

Bringing It All Together

Handling Sales Objections Like a Pro

Setting Expectations With Your Customers


The 8 Steps of the Sales Cycle


Building Relationships With Your Customers


Selling Big-Ticket Items


How to Sell Laundry Lists (Multiple Repairs)


The 4 Sales You Need to Make With Every Customer


Dealing With “I’ll Just Get Rid of the Car”

Converting Callers Into Customers

Vehicle Deliveries That Wow Your Customers


Finding Solutions When your Customer Can’t Afford the Repair


How to Sell More Testing


Delivering Exceptional Customer Service


What to Do When Things Go Wrong


How to Sell Maintenance


Bringing It All Together

We’ve helped thousands of advisors achieve extraordinary results. 
 
At Elite, we help auto repair shop owners build more profitable and successful businesses through coaching and training. 
 
This training is part of our 30+ history of focusing on people, principles and results in this industry we love. 
 
Take the first step to higher sales and happier customers, and enroll your advisors in Elite’s Sales Master University today! 

We’ve helped thousands of advisors achieve extraordinary results.

At Elite, we help auto repair shop owners build more profitable and successful businesses through coaching and training.

This training is part of our 30+ history of focusing on people, principles and results in this industry we love.

Take the first step to higher sales and happier customers, and enroll your advisors in Elite’s Sales Master University today!

Watch this webinar replay with Sheri Hamilton, Executive Director of MWACA, and Darrin Barney and Tom Amero of Elite, to learn even more about how this ACA partnership with Elite can help you and your shop.